Are you trying to connect to your VPN, but it won’t work? Well, VPN issues are annoying, and if you rely on a VPN for safety reasons or to see content unavailable in your region, you know it well. Soon, you begin fixing things you can’t see or finding a way to solve the issues.
What could be the cause of such VPN problems, and how can such VPN problems be solved? It’s time to get into the depths of the issue and discover what is wrong with your VPN.
How to Fix a VPN Issues if it is Not Working?
Facing VPN issues working from home and while travelling? Well, do not worry as here are some VPN troubleshooting fixes below:
Advertisement - Verify that your internet connection is stable.
- Switch to an alternative server location.
- Reboot your device.
- Review your VPN settings and ensure the necessary ports are open.
- Temporarily disable your firewall or antivirus software.
- Uninstall and then reinstall your VPN software.
If your VPN connection issues are still not addressed after following all the above steps, then it is high time you consult with your VPN service provider.
Why is My VPN Still Not Connecting?
If your VPN isn’t connecting, you can try a few troubleshooting VPN issues solutions:
1. Check Your Internet Connection
Check your internet connection before proceeding to other VPN issues. Sometimes, the connection is not stable, resulting in VPN connectivity issues.
- Check that you have a good internet connection on the device and that the Wi-Fi connection is active.
- If possible, connect by a wired connection by plugging the LAN cable into your router, bypassing possible wireless connectivity interferences.
2. Check Your Credentials
Mis-typing a keyboard, a password, a username or other characters most often leads to VPN complications, especially when working remotely or accessing office networks.
- Double-check your username and password.
- Check if your account is still working and has not been banned or locked by the host provider.
3. Check Your VPN Server Status
Sometimes, the problem is not on your side. For example, VPN servers crash because of server maintenance or other causes that result in a server crash.
- Ensure your VPN provider offers a status page to be aware of the server-down situation.
- Next time, try connecting to a different server to check whether it is set up in a location relationship.
4. Check Your VPN Protocol and Ports
VPNs use various protocols to establish connections. Sometimes, your current protocol might be the root cause of the issue.
- Try using VPN protocols like OpenVPN, L2TP IPsec or IKEv2 etc.
- Make sure your network or the Internet Service Provider does not restrict the ports necessary for the VPN protocol you will use.
5. Look for VPN Software Issues
VPN issues can often stem from issues within the software itself.
- Ensure you update your VPN as frequently as possible. If updates are available, then install them.
- Check the settings to make sure all is well set as required.
6. Check the Firewall Blocking
It can prevent your VPN traffic if your firewall is overly protective.
- Try disabling the firewall on your computer for some time to know whether it is the cause of the issue.
- If it solves the problem, do not keep the firewall off; allow your VPN to be an exception.
7. Restart Your VPN App
Sometimes, close the VPN app and reopen it to fix connectivity concerns.
- The most effective ways are simple: exit the VPN and relaunch it.
- Try to contact the person again and check whether the issue remains an issue.
8. Reinstall the Latest Version of Your VPN App
If the above fixes haven’t resolved your VPN issues, you may need to reinstall the VPN app.
- Uninstall the VPN app and restart your device.
- Visit the official site, download the latest version, and install it on your computer.
- Perhaps if the user tried to connect one more time, the problem would be solved.
9. Contact Customer Service
If you have tried all the steps and your VPN is not functioning correctly, it is time to contact customer support.
- Inform them about your problem and the actions you can take to solve it.
- They can provide you with recommendations for the VPN problems you are experiencing.
Note: If nothing works, and you do not want to contact the customer support team, we advise you to choose the best VPN. However, there are the best VPNs for torrenting and streaming, along with others in the market. Purchase it, and set up a VPN to enjoy your streaming.
Why Is My VPN Not Connecting on Netflix?
If Netflix isn’t functioning with your VPN, Netflix may have blocked your VPN server’s IP address. Consider switching to a streaming-optimized VPN or using a server in your country.
You can try removing your browser’s cache and cookies to see if it resolves the issue. However, for VPN security issues, you must use a premium VPN such as ExpressVPN. Moreover, it is the best VPN for Expats and does not slow down your internet due to its features.
For more details, read the ExpressVPN review.
Optimize Your VPN Performance: Tweaks for Better Connectivity
- Switching Between Different VPN Protocols: Changing the protocol can enhance a system’s functionality or sustenance rate. For instance, OpenVPN could be more secure than the others, while WireGuard could provide higher speeds. (Read more: How to check the Speed Test of VPN)
- Adjusting Port Settings: If your VPN is slow or cannot connect, then changing the port on your VPN can help fix the problem. Most VPN clients enable users to set or modify port settings, evading ISP throttling or congestion on the network.
- Testing Different Networks: Switch your device to other networks. Such as your friend’s or even in public internet connection, to see whether this is a problem with your home network.
- Disabling IP Packet Filtering: If your VPN fails to connect, disable IP packet filtering under network settings.
FAQs
Begin by confirming your internet connection, entering your credentials, and ensuring the VPN server is operational. Try out alternative protocols, restart your program, and try reinstalling the software.
Update the VPN app. Get internet access or an inconsistent network connection. The issue may not be with the VPN; it might be with your internet connection, preventing it from connecting.
This might result from wrong VPN settings, protocol incompatibility, or your firewall obstructing VPN communication.
While VPNs provide many advantages, there are also some drawbacks. A VPN can lower internet speed and increase latency, slowing online activity. Using a VPN might result in your accounts being restricted by social networking sites for suspicious activities.
Common VPN issues include your VPN failing to connect, sometimes your IP showing that you’re running the VPN, and your VPN getting disconnected. You can solve these issues by restarting your VPN program, resetting your internet connection, or changing your VPN server/protocol.
The reliability of your VPN depends on the internet connection. If you have VPN disconnections, check your internet connection. Disconnect from your wifi network and rejoin to check if the problem persists. To test internet stability, browse less popular websites or use an online service.
Some apps on your phone might be incompatible. Some programs related to security and networking might cause problems with your VPN connection. However, attempt to temporarily disable or delete any newly installed programs that might create problems with your VPN. After removing these programs, make sure your VPN still functions properly.
To find your original IP address, visit websites like WhatIsMyIP or IPLocation. After connecting to a VPN, return to the IP address checking page to double-check your IP address. The VPN is functional if the displayed IP address varies from your IP address.
For assistance with VPN issues and troubleshooting steps, review the log files in your VPN program or contact customer support.
Connecting to a VPN takes around 15 to 25 seconds. If there is some sort of issue with VPN, then it might take longer.
Conclusion
VPN is a popular tool millions use daily, yet VPN issues can hinder your connectivity. However, most of them can be solved. Indeed, even if you occasionally run into VPN connection problems, you can reduce the likelihood of facing such issues by obtaining an excellent connection to the internet, using updated VPN software, and using an appropriate VPN provider.